Important: wj22 (wj22.win) takes your privacy seriously. This policy explains how we handle your personal information and what rights you have.
1. Introduction
Wj22 is one of Bangladesh's most trusted online gaming platforms. We believe you should have full control over your personal information. This Privacy Policy explains what data wj22 collects, why we collect it, and how we keep it secure.
By using our platform, you agree to this Privacy Policy. wj22 always adheres to international data protection standards and your information is never sold to third parties. Protecting every user's privacy is our institutional responsibility.
This policy applies to the wj22 website, mobile app, and all digital services. If you have any questions, feel free to reach out to our support team at any time.
This Privacy Policy is provided in English for the convenience of our users. The English version shall prevail in all legal matters.
2. What Information We Collect
Wj22 collects certain information to improve your experience and maintain a safe gaming environment. We only collect what is strictly necessary — nothing more.
| Type of data | Example | Purpose | Mandatory |
|---|---|---|---|
| Identity information | Name, date of birth, national ID | KYC verification, age confirmation | Yes |
| Contact Information | Email, phone number | Account verification, notifications | Yes |
| Financial Information | Payment methods, transaction history | Deposits/withdrawals, AML checks | Yes |
| Technical information | IP address, device information, browser | Security, fraud prevention | Automatic |
| Gaming information | Game history, bet records | Responsible gaming, service improvement | Automatic |
Sources of data collection
- Information you provide through the registration form.
- Documents uploaded during KYC verification.
- Technical information collected automatically while using the platform.
- Transaction information received from payment providers.
- Records of communications with customer support.
3. How We Use Your Information
Wj22 uses your information solely for specific, lawful purposes. Our primary goal is to enhance your experience on the platform and keep you safe. Your data is never sold for commercial purposes under any circumstances.
- Account Management: For registration, login, and account verification.
- Payment processing: To securely process deposits and withdrawals.
- Ensuring security: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligation: Meeting KYC, AML, and other regulatory requirements.
- Service improvement: Managing analytics to improve your gaming experience.
- Contact: Promotional offers, important notifications, and support services.
- Responsible gaming: Detecting unusual gaming patterns to provide timely assistance.
Our commitment: wj22 never sells your information to advertisers or third parties. Your data is used exclusively for operating our services.
4. Cookie Policy
Wj22 uses cookies to keep the website and app running smoothly and to personalize your experience. Cookies are small text files stored on your device.
Cookie Type
- Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics cookies: To understand platform usage patterns — fully anonymized.
- Security cookies: To detect fraud and bot activity.
You can disable non-essential cookies through your browser settings. Please note that doing so may cause some features to stop working correctly.
5. Data Sharing & Third Parties
Wj22 does not share your personal information with third parties for commercial purposes. However, limited data sharing may be necessary in certain specific situations.
- Payment provider: To process transactions exclusively through bKash, Nagad, and Rocket.
- Game provider: Minimum necessary data shared with licensed game providers.
- Law Enforcement: When required by court order or legal obligation.
- Security services: To prevent fraud and ensure cybersecurity.
What we never do: We do not share your data with advertising companies, post it on social media platforms, or sell it to data brokers.
6. Data Security Measures
Wj22 employs the latest technology and methods to protect your data. Our security team monitors systems around the clock and is equipped to respond to any threat immediately.
- 256-bit SSL/TLS encryption on all data transfers.
- Data stored on our servers is protected with AES-256 encryption.
- Two-Factor Authentication (2FA) system.
- Regular security audits and penetration testing.
- Restricted staff access — only authorized personnel can view your data.
- 24/7 cybersecurity monitoring.
No system is 100% secure. If you notice any suspicious activity on your account, please contact our support team immediately.
7. Your Privacy Rights
As a wj22 user, you hold several important rights regarding your own data. We fully support and uphold each of these rights.
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to correct inaccurate or incomplete information.
- Right to Erasure: Request to have your data deleted under specific conditions.
- Right to restrict processing: Request to restrict the processing of your data in specific cases.
- Right to Object: Right to opt out of marketing communications.
- Right to portability: The right to receive your data in a structured format.
To exercise these rights, please contact our support team. We will do our best to respond to your request within 30 days.
8. Data Retention Policy
Wj22 does not retain any data longer than necessary. A specific retention period is defined for each type of information.
- Account information: up to 5 years after account closure (legal obligation).
- Transaction Records: 7 years (as required by financial regulations).
- KYC documents: 5 years after account closure.
- Gaming history: 2 years.
- Customer support communications: 3 years.
- Marketing Preferences: Deleted immediately upon your request.
9. Protection of Minors' Privacy
Wj22 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect data from minors. If we find evidence that a minor has registered on our platform, the account is immediately closed and all collected data is securely deleted.
10. Policy Changes
Wj22 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform notice. The "Last Updated" date at the top of the policy is always kept current. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact: Our support team is available around the clock for any privacy-related questions or concerns. For more information, FAQ Page View.